It can be difficult to find the time to setup surveys and other such market research projects and for a lot of businesses market research is one of the most important yet timely aspects to take care of. Calltrain prides itself on its excellent market research providing you with quality feedback as well as removing the hassle of the client having to do it themselves. Our excellent call centre with already a variety of market research done for other reputable companies is able to to give the client exactly what they need. Look no further than Calltrain for market research
Your clients are the most important asset of your business and we at Calltrain understand a clients feedback is vital to a company's growth and reputation. Without knowing what your client’s opinions are, you will not be able to advance forward.
Our call centre representatives are able to communicate well with the client’s and find out what their views and opinions are, be it good or their bad experiences and present them to you so that you will be able to identify your customer satisfaction and the insights that you need.
While asking the right questions are of great importance, what determines how a client will answer the questions relies on how the questions are asked. Our call centre representatives connect to the clients and have them open up and give as much information as they can rather than the client feel like they’re being taken through a teleprompt. This is advantageous as you will now be able to receive improved, more accurate statistics.
Companies tend to have several large databases that keep accumulating over the years and having a database is vital for a business but can be a liability if the databases are not updated leading to time and resources wasted on leads that no longer exist. Rather than have large databases with low usable leads have Calltrain update these databases for you making sure your databases are up to date so that you can avoid wasting your time and instead having an asset to your business.
ADDRESS
13 Gladys Mazibuko Road
Essenwood
Durban, Kwa-Zulu Natal
South Africa
CONTACTS
Email: info@calltrain.co.za
Phone: 087 056 0133
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