Calltrain, a leading South African Business Process Outsourcing and Skills Development Firm established in 2016. Calltrain is already an international member of the London Chamber of Commerce and is looking to showcase our advantages to the commercial market of the United Kingdom.
To date, our track record in Business Process Outsourcing (BPO) has proven exceptional to local companies, and as a result, I can confidently put forward our request to provide our services to our fellow members of the London Chamber of Commerce and the British Chambers of Commerce.
· The majority of back office processing activities
· Data capturing and cleaning
· Database management
· Customer care surveys and interventions
· Market research
· Sales lead generation
· Telesales services
· Inbound customer care services and interventions
Calltrain are compliant with all legislation requirements within the above-mentioned services and execute all projects using state of the art practices and technology.
Aside from the financial benefits of reduced back office costs and freedom from employee entanglements, Calltrain will offer high quality services that reduce management time and allow for flexible scaling depending on seasonal requirements. Based on our staffing structure we are also able to manage small and one-off projects successfully.
South Africa also offers a strong cultural alignment to the United Kingdom, and as a British citizen, I attest to this fact. Native English is the first language of many of my team members. Low infrastructure costs and a preferable Pound to Rand exchange rate means that value for money is one of our key offerings.
Calltrain is also a company dedicated to the advancement of people with disabilities and our employment rate of this disenfranchised workforce is proof of our continuous support. Should your business choose to partner with Calltrain in future endeavours, this will only further assist the upliftment of the South African disabled community.
I would like to encourage you as a fellow member of the London Chamber of Commerce to engage with me and explore the opportunities presented in this letter. Should you require client references or documentation verifying Calltrain’s claims, these will be available on request.
ADDRESS
13 Gladys Mazibuko Road
Essenwood
Durban, Kwa-Zulu Natal
South Africa
CONTACTS
Email: info@calltrain.co.za
Phone: 087 056 0133
LINKS